Enterprise Risk Management; Building Your Brand and Enhancing Customer Satisfaction

Practical Steps and Expert Advice to Consider When Implementing An Enterprise Risk Management Plan - 
Building Your Brand and Enhancing Customer Satisfaction

This workshop is the 4th in the series on Enterprise Risk Management for the medical practice.
This session focuses on company culture, patient satisfaction and digital ranking of your
practice. Do your employees project your practice’s mission, vision and values? Do they
support you by connecting your brand promise to organizational behaviors, which in turn
support service delivery? Our expert panel will discuss the variety of strategies and tools
available to turn patient satisfaction data into actionable information to improve the patient
experience. Are consumers only finding your competitors when they search Google for your
practice offerings? Our search engine optimization (SEO) expert will discuss how your practice
can create an online presence that will enable you to optimize your digital visibility.

Scott Dailey, Vice President, Sales and Marketing | Single Throw Marketing
Expert Panel:
Jana Foor, Administrator | Orthopedic Sports Medicine and Rehabilitation Center, PA
William Schmitt, Chief Executive Officer | Monmouth Cardiology
Tom Zeug, Chief Operating Officer | Tenafly Pediatrics, PA
Christopher Schierer, Administrative Director of Operations | Tri-County Orthopedics

8:00 – 11:00 a.m. | Registration/Breakfast 7:30 a.m.

Sheraton Eatontown Hotel

6 Industrial Way, Eatontown New Jersey

To Register: 
Download the form and follow the registration instructions that are included